180 Systems Newsletter is a great read…..
To stay on top of what is happening now in the ERP, CRM, BI world, I … READ MORE
Client referral incentives, building your business starts here.
One of the first strategies I discuss with clients when they want to grow their business … READ MORE
Social Media and Customer Acquisition- Paying off for Small Business……
Most of my social media clients are in the small business classification. Often I meet with prospects … READ MORE
Social Media, Local Government and the threat of negative backlash….
I recently gave a presentation to a government organization. My research lead me to believe that … READ MORE
How Dell Provides Tech Support Though Twitter
I’m always intrigued by companies that use innovative ways to handle customer service issues. I’ve heard … READ MORE
Know who your best customers are and reward them accordingly….
I read an article in the Globe and Mail this morning that really rings true for … READ MORE
Microsoft Dynamics CRM for Non-Profits…..
I do enjoy working with non-profit organizations, helping them grow and implement new technology. It’s a … READ MORE
Facebook, Twitter grow 100%, study shows
Facebook, Twitter grow 100%, study shows….. http://ow.ly/17Ofd
What is Social CRM anyways……
Last month I had the opportunity to present to a Communitech – Strategic Marketing Peer to Peer … READ MORE
Understanding you customers social behaviour……
I had a chance to watch a webinar yesterday presented by @jowyang and @charleneli of @altimetergroup. … READ MORE
